4 Reasons Why You Need to Be Leveraging the Cloud to Accelerate Business Growth

87% of IT professionals across 1,000 organizations said they experience benefits from the cloud that drive business acceleration. 41% attribute business growth to use of the cloud and 30% are able to launch new products, speed up time to market, and expand to new markets.

1. Flexibility at Scale:

Cloud services are highly scalable, and your team can increase or decrease resources as needed. If you’re an eCommerce business, you may need to accommodate more traffic and users during the holiday season. Increasing costs will occur, but in the off-season, you need the ability to reduce performance resources thereby saving money. With on-premise technology, your only option is to upgrade existing hardware or purchase a more powerful server. Sure, you can always reduce the resources dedicated to a workload, but the manufacturer isn’t going to cut your team a check for it.

2. Improved Cybersecurity:

McAfee found that the majority (52%) of companies experience better security in the cloud, according to their Cloud Adoption Risk Report. This is in stark contrast to the earlier stages of cloud adoption, when companies were apprehensive, filled with fear and doubt about cloud security. Cloud service providers have the resources to protect their infrastructure and your data in ways that most small and midsized businesses cannot.

3. More Efficient Collaboration:

Collaboration in the cloud and the ability to mingle across geographical or organizational borders is becoming an ever more critical foundation of business success. With teams being able to work remotely through cloud computing solutions, teams can access, edit, download, upload, and share content at any time. Virtually every cloud service allows real-time collaboration, which means colleagues can work together on the same content or project, iterating more efficiently to complete client deliverables faster. 

4. Improved Employee Productivity:

Cloud technology helps increase productivity because employees are able to take their work with them and work when they feel most productive. Many cloud-based software companies have phone apps that make it convenient to work on the go and never miss a client’s sales inquiry. Most cloud applications have integrations available that allow you to automate routine tasks. They also allow you to receive notifications for sales inquiries, send automated emails for website interactions, update contact records, and extract data that can be utilized to find market trends.

Businesses are looking to resolve their security and compliance worries by extending the organization’s policies to data in the cloud. By doing that and investing in the major cloud skills gap, more companies will be able to take advantage of significant benefits that cloud computing services can offer.

The benefits of using the cloud are apparent to us at IT Support Guys. Our trained technicians are experienced and ready to help you identify the best solutions for your business and which type of cloud deployment makes the most sense.

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Why Do You Require IT Consulting?

The role of IT consulting services is critical in the business management, implementation, deployment, and maintenance chain. Information Technology consultants serve as advisers to businesses by supporting them in improving their IT infrastructure in order to effectively achieve their business objectives.

Why is an It Department Important in a Business?

The IT department is in charge of the company’s technological infrastructure. They are in charge of ensuring that the company’s technological elements work smoothly and efficiently. They also assist employees who are experiencing technological difficulties.

What Are the Business Advantages of It Consulting Services?
IT consulting services can help you optimize processes and increase efficiency inside your firm. Some of the most notable advantages of IT consulting include easy integration of cutting-edge technological solutions, increased productivity, measurable outcomes, and so on.

What Does It Consulting Services Offer for a Business Strategy?
IT consulting services help businesses by providing expert advice and solutions to align technology with their overall business strategy for improved performance and growth.

What Does an It Consulting Company Do?

An IT consulting company assists businesses in optimizing their use of technology by offering expert advice, implementing solutions, and providing ongoing support to achieve their business goals.

Dorks Delivered is a company with a mission to enable organisations and their people to achieve success through the power of technology. We implement solutions to ensure the integrity, uptime and accountability of all your internal system processes to give you the assurance that you have continuity.

3 Challenges That Will Define IT Support Success Going Forward

Companies increasingly find their people, processes, and entire businesses model dependent on anywhere access to and anywhere support of many types of machines, devices, and systems that must run smoothly 24/7 from various locations.

Why does a company’s capability to support both people, systems, and devices matter more than ever before? Three global trends are causing the topic of service support to be at the top of companies’ agendas worldwide.

1. Expert Shortage and the Rise of the Digital Natives: 

In these years, the baby boomer generation is retiring, leaving a workforce that is shrinking. As a result, many industries face a dire skill shortage in key expert areas – and they cannot expect simply to replace their expert staff 1:1.

At the same time, the generations that take over where the baby boomers left, come with an entirely different skill set: As digital natives, they are used to seamless human-interface design and experiences, which is not what meets them in many company setups where conventional systems long due for an update are still quite common. As a result, companies must reorganize their support effort in such a way that they make more efficient use of the expert staff that remain – to allow time for the needed knowledge transfer.

2. Growing Adoption of Anywhere Work:

Already before the pandemic, many companies had realized the benefits of more agile ways of working through digitization and remote work. The pandemic accelerated this development and made the available workforce regard anywhere work as a natural part of modern work contracts. This puts companies under pressure to provide the needed anywhere access to and anywhere support for relevant systems and devices, so their workforce can continue to operate efficiently in the “next normal”.

3. People and Processes Rely on an Ever-growing, Heterogenous Device Ecosystem:

Not only are people spread out working from anywhere, but devices and critical assets are too – and there’s an ever-increasing number of them to manage and support. Companies must manage legacy devices such as desktops, laptops, and workstations along with newer device types such as mobile phones, wearables, and industrial devices based on a diverse array of operating systems.

The list does not stop with the devices used by humans on a day-to-day level. This scenario is not uncommon: A company has several hundred POC (point of care) terminals that are in use worldwide. However, it is not viable to build up a service team of hundreds of people with local access to these devices. The IT operations team must now consider how the company can keep all these devices up to date and provide timely support if any one of them malfunctions.

To address key challenges of today’s global economy, companies are rethinking their support setup. The aim is to efficiently operate at scale, manage complexity, secure the infrastructure, and understand the overall impact of support efforts. Companies that succeed in addressing these challenges are well-positioned to offer both employees, suppliers, partners, and customers a highly competitive and reliable support experience – something that will position them perfectly to compete in today’s disruptive tech world.

Dorks Delivered is a company with a mission to enable organisations and their people to achieve success through the power of technology. We implement solutions to ensure the integrity, uptime and accountability of all your internal system processes to give you the assurance that you have continuity.

What You Need to Know About Backup?

Why You Should Back Up Your Data?

You might be like, ‘Nah, they’re never going to go down. What are you talking about? It’s Xero, mate.’ Yeah, they do. People do. Companies go down. You can’t help it. It’s a thing. It’s a way of life.

You need to have a backup. You don’t know if things are going to disappear off the Earth. I’m sure if something like that happened, the ATO would help you out a bit, but it’s still something important that you need to make sure you’ve got a backup of everything.

Data Loss Is a Nightmare

There are different types of backup. You can have your computer or your workstation backed up. That could be something as simple as dragging and dropping your files from your documents folder onto a USB stick if you’re old school. But that’s means you’ve got backup of only a few of your files. If your whole computer was destroyed, you’d still lose all your licences, you’d lose the ability to log in because it’d be gone. You’d lose any stuff on your desktop, and any other stuff since the last time you copied your stuff on the USB stick.

Schedule Data Backup

That could be a huge problem for your business and that could mean downtime. If you need to copy things across and know that’s time wasted doing that, and it’s a task you’re not going to remember doing, you need to automate it or have some sort of system in place to monitor it. There are lots of fantastic IT companies out there that will allow you to do that sort of stuff, and they’ll monitor it for you. They’ll make sure that you’ve got hourly backups, daily backups, quarterly backups, whatever’s required.

Make your business downtime-proof with our Guaranteed Uptime Plans—you get paid when you go down!

Restore Data Easily

What’s more important when you’re backing up is it’s not just a couple of files. There are all these settings and configurations and everything else that you know goes into when you get a computer and you go, ‘Uh, that took them hours.’ It’s going to take them hours again. So you need to make sure that if you’ve got a full backup, your IT company should be able to click on the backup for whatever you want to restore, click ‘Restore’ and go back to what it was an hour ago or a day ago, or whenever the problem wasn’t there. That’s what you want.

Have All Versions Backed Up 

The other thing that backup protects you against is if you’re just copying your files across, you only have that version that you’ve copied across. Backup gives you the backup of every version that you’ve got, from then all the way through to when the backups were first archived. So you could potentially have someone that has an Excel document, and they’re there tapping away at the Excel document, doing their thing, and they have a fault in it. That could have happened a month ago. You can now go back to that backup and go, “Ah, yeah, that’s the version here.” That’s what you want.

The Final Word

So there are different types of backup. Some’s file backup, some’s hardware backup, some’s backup that goes to the cloud. Some are backups that go through the cloud or through your internet connection to your home address or to another business, or an offsite location. But there are lots of different types of backup. Make sure that you are backed up, with your hardware if it’s important, with your software if that’s important, and overall with everything if you don’t want to have any downtime. If you have any questions about it, feel free to contact us and I will personally answer them for you. Stay good.

Dorks Delivered is a company with a mission to enable organisations and their people to achieve success through the power of technology. We implement solutions to ensure the integrity, uptime and accountability of all your internal system processes to give you the assurance that you have continuity.

Business Networking With Martin Morris

We’re always told your network is your net worth, but how can you grow your business network? How do leaders and entrepreneurs establish good business relationships? Martin Morris from C-Sky shares tips for making good connections and improving your networking skills. Martin Morris is one of Australia’s top business mentors and the group chairman of C-Sky. He specialises in brokerage business structures and has over 35 years of experience across a broad variety of markets, including construction and property developments, telecommunications, networking, e-commerce, insurance, financial services, health, training and education.

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Business Networking and Its Benefits:

The word network can mean a whole lot of things. It can mean a team of people getting up for breakfast, swapping business cards and developing friendships. It could be more formal like the Lions Club and joining a nonprofit organisation or a community group. There are many ways to meet new people and develop relationships.

Relationships are important in business. Without relationships, you don’t get business. However, creating a business networking strategy is also important. Not all relationships lead to new business. Martin explains, “I can be friends with somebody. I can have a relationship but not business.” And sometimes, the circle can be so big that you forget to be around the core people who are going to deliver long-term, sustainable business relationships because you’re growing together as individuals and you’re helping each other achieve success.

How Do You Network Effectively?

All the people we work with would most likely resonate with the other people that we would work with, so start networking with the people that you have to spend most of your time with. Network with your family, network with your employees, network with your clients. Start a client monthly club, get your best clients in, have some fun and ask some questions. Because you’ve got association, it’s a very relaxed, nonprospective type process.

To Grow a Beautiful Tree, You Need to Cull It:

Years ago, we happened to focus on the automotive industry. What we didn’t realise is as a category as a whole, it is very price sensitive. The whole market is changing price all the time, and there’s no relationship in price so we’ve transitioned away from automotive businesses. Today, we work more with manufacturing and finance sectors and we can’t say how much happy we are about both. When you start a business, you take what you get in the beginning and then you get 10 clients and then 20 and you just grow. However, no matter what you do, you’re not going to get full growth out of all of them or be in a relationship growth opportunity. There will come a point where you start getting efficiency of time, cost of products and processing so it’s best to bite the bullet. But don’t just get rid of them. Find another player and offer them the client list. You choose what clients you want to keep and then define your numbers off that. There will be the 80-20 group where 80% of income comes from 20% of your clients. Think about what you’re doing to help them grow because your income increases as they grow.

Know Your Battles and Where You Want to Be:

Choose your Battle - Dorks DeliveredMartin also shares, “I found that I’ve been happy to be involved in associations where I make a contribution to help that organisation do something out of purpose. I’m far gone from just going to a meet club or having some time together. I’d rather choose to spend time with the people that I’ve already got a relationship with, have built it over the years, and have a defined purpose over that particular deep existing relationship—and that takes time. I’ve had relationships with men and women that I’ve known for over 30 years. I don’t have to be around them regularly, but I could make a phone call tomorrow if I was in trouble, and they would be there to help. If I got a new concept or idea and I want them to get involved, they’re the first year money coming because we’ve got that trust.” And if you’re going to do some things with a man, meet his family and observe. You can quickly see at dinner table how a man treats and respects his wife. This is important because the way you operate in your home, as a leader, as a man, how you respond, how you handle questions, how your general demeanour is in the household is how you’re going to perform at work.

Commitment, Marriage and Instant Gratification:

It seemed like the whole world is becoming more and more into instant gratification. People want to listen to a certain song song, they jump on Spotify. If they want to watch that movie, they jump on Netflix or one of the other providers. They want to date, they swipe enough right and end up on a date with someone. However, like a good marriage, a good professional network requires trust and commitment and building that takes time. Initially, a lot of people will think that you’re only there because you will get something out of it. You’ll have a dating period and then an engagement period, and the wedding before marriage—that could be three years or it could be six years. Martin says, “I try to develop what I learned in my younger years from being involved in every swap club. I’m going to breakfast and swapping cards, but actually churning down what sort of relationships I want to form.” For example, people in accounting, legal and financial planning, those who work around people’s money and paperwork are people of great value because we could learn from them, build counteract referral relationships, and develop long-term relationships.

Breaking the Barrier:

Breaking Barrier - Dorks DeliveredWhen you say “I can help you,” you go to another person’s barrier so they close up. Most people are suspicious—what’s in it for them? It’s just how we grew up. We don’t like people coming to our space. It’s like at the airport where no one sits next to each other. There’s always an empty chair between people. If it’s about relationships, it’s about being relaxed. And when you first meet people, you’ve got maybe 5 to 20 seconds to get that relaxed feeling. When you come to events and meet someone, don’t even shake the person’s hand. When you put your hand in their space, you’ve just invaded their space. You forced your hand into their space. It’s different from when you just introduce yourself and they put their hand and shake yours. Here, they’ve come out of their barrier. When networking, Martin adds you have to come to a point where whatever you’re going to offer is done because they want it from you rather than you want to give it to them. When someone approaches you and wants your help, they’re coming out of their barrier.

Permissions and Presentations:

Get an agreement before a discussion. Ask the person, “Would you mind if we sat and discussed this? I know your business is important to you, so I’ll run through this as quickly as I can. Is that okay?” Once you have their permission, you can go on saying, “Before I go through how I believe XYZ company can help your company, I’d just like to show you a little bit about who we are, what we do, what our services, and if you like what you see, I’d love for you to ask me some questions.” It’s good to ask questions such as, “Do you know what we do?” Most likely, people will say no and when people say no, it opens a parachute in mind to receive information (i.e. what you do). That breaks down the barrier and now you have permission to do a presentation. A lot of people skip asking for permission and go straight to the presentation. They think that because they’re a salesperson, they have the right to ask questions and the right to present their products. You’ve got to get that right before you even proceed. Otherwise, their minds will be going, “I know you’re here to sell me something.” You’ve got to get them talking about themselves before you even get into about anything else. And you got to be fast and efficient. 

Martin Morris:

Martin Morris is a business strategy scientist, master salesperson, entrepreneur, trainer, educator, coach and an expert in the facilitation of business connections and strategic futures planning. He is the group chairman of C-Sky, one of Australia’s top business mentors and CEO Review’s Financial Services Chairperson of the Year 2021 (Australia). Harness ancient wisdom in combination with modern business practice and technology! Discover C-Sky.

How Can Dorks Delivered Improve Your Cybersecurity?

Cybersecurity is key to keeping your business not just healthy, but competitive. As a top-tier IT services provider for more than a decade, we’ve seen the security landscape evolve. That’s why we’ve designed a set of solutions specifically to meet the needs of SMBs.

Unlike most security providers, Dorks Delivered works with SMB clients every day. We understand your environment, your risks, your budget constraints. We’ve created a set of affordable solutions that together create a comprehensive cybersecurity program to safeguard your data, help meet your compliance requirements, and give you a significant competitive advantage

Managed Cyber Security Services Can Provide Your Business With a Number of Benefits:

1. By outsourcing the management of your security systems to us, we can help reduce the overall cost of your security budget. This can free up internal resources which can be better used elsewhere within the business.

2. Our managed security services can provide you with peace of mind that your systems are being monitored and managed by experts 24/7. This can help identify and resolve any potential issues quickly and efficiently before they have a chance to impact your business operations.

3. Cyber security services that match your current set-up and business needs can help improve your security posture by providing you with access to the latest security technologies and best practices. This can ensure that your business is better protected against the ever-evolving threat landscape.

Cyber security services help protect your computer networks and systems from unauthorized access or damage. These services range from data encryption and firewalls to intrusion or cyber-attack detection. Let’s determine the best cyber security service for your business. Start with a Free Dark Web Scan—we’ll search the dark web for compromised credentials associated with your domain.

Financial Data Protection: All You Need to Know

Financial data protection is among the top concerns for most companies doing business today. Financial data is highly sensitive and must be protected according to international standards. Any organization that handles customer payments of any kind needs financial data protection. From healthcare and insurance to financial services and ecommerce websites, none are exempt. Should an organization suffer data loss of any kind, they risk severe penalties that could impact their business continuity.

Financial Data: What Is It?

Financial data, by definition, is any information related to a financial account or transaction. These include customer account numbers, credit card numbers, transaction data, sales data, purchase history, credit information, and credit rating data. Financial data also covers a company’s assets and liabilities. It includes real estate, equipment, furniture, computers, intellectual property, patents, and debt owed.

Why Financial Data Needs to Be Protected?

Under legislation like the GDPR (or any data privacy legislation), companies are directly accountable for ensuring financial data security. They are also responsible for ensuring that any third-party vendors handling financial data for them are also compliant.

Financial Data Protection Best Practices

Knowing financial data protection best practices is an excellent first step to protecting your organization. Here are a few tips to get you started.

1. Enforce Strong Passwords:

Compromised credentials are one of the most common causes of financial data breaches. According to a Verizon study, 61% of breaches are caused by unauthorized people accessing employee accounts.

2. Implement Role-Based Access:

Not every employee needs to have access to all aspects of your systems. Restrict employee access to files and folders they need and nothing more. For example, your marketing department does not need access to financial data, and your accounting department does not require access to your website’s back-end code.

3. Train Your Staff to Recognize Security Threats:

These days, hackers don’t waste their time hacking into systems. They can gain access much faster and easier from the inside, either through phishing emails or by tricking employees into clicking on malicious links.

We’re a Managed IT service providers that delivers technological solutions to the problems that stand in the way of building a successful and secure business.